About Business Intelligence Competency Centers
What is a BICC?
A business intelligence competency center (BICC) is a working team of IT and business users with the common goal of maximizing an organization’s use and efficiency of its business intelligence (BI) software. The combined business and IT expertise works to promote and realize a standardized BI solution throughout the organization.
Why do you need one?
BI has become increasingly strategic and complex for large enterprises. A BICC is the tool that centralizes organizational knowledge and best practices to help manage, support and standardize deployments of BI across the diverse areas of your organization.
A standardized BI solution is important for establishing a competitive advantage and reducing the total cost of ownership for BI software. When a company uses different versions of BI from different vendors, it runs into inconsistencies and inefficiencies that lead to unnecessarily high costs. Multiple BI deployments must all be supported by the same increasingly busy IT department, yet multiple deployments contribute to low user adoption due to inconsistencies between solutions and a lack of adequate training programs for each new piece of software. Most importantly, these deployments cause conflicting versions of the truth. A standardized solution resolves these problems and establishes a single version of the truth for the entire enterprise.
If BI is to become a broad-based solution for your entire organization, a managed approach is needed. A BICC contains the knowledge and resources you need and can help you:
- Promote and provide delivery enablement through a consistent set of BI skills, standards, and best practices.
- Enable repeatable success with BI deployments through the development and focus of people, technology, and process. The BICC ensures that your BI deployment is appropriate for all parts of your organization rather than providing a point solution for a single department.
