Business Intelligence Competency Centers (BICC)

Business Intelligence Competency Centers Succeed More Often

A business intelligence solution requires a competency center for lasting success. As business intelligence becomes increasingly strategic, IT departments need to manage and support deployments across divisions, regions, and functions. Organizations need to link their reporting, analysis, scorecarding, and other capabilities under the performance management umbrella to work together as a single solution. Comprised of a working team of IT and business intelligence users, a Business Intelligence Competency Center (BICC) centralizes organizational knowledge and best practices for standardizing, implementing, and managing business intelligence software across the organization. Establishing a successful BICC depends on the right planning and implementation. For this type of expertise, companies around the world turn to Cognos.

Cognos Makes Business Intelligence Competency Centers a Reality

Cognos is recognized as the world leader in business intelligence and leverages this experience for organizations that rely on Cognos for planning and implementing their Business Intelligence Competency Centers. Cognos BICC Consulting and Cognos BICC Training help customers connect technology, culture, and business processes to manage and maintain a solid business intelligence foundation for the organization. Using a mix of practice aids, methodologies, tools, and technology, Cognos Consulting and Cognos Training help guide companies through the journey of analyzing, designing, building, deploying, and operating a competency center tailored to the company’s specific needs. The goal is to ensure that the client becomes self-sufficient in operating and growing the BICC. As the competency center matures, Cognos continues to guide clients so they can achieve the maximum benefit from their business intelligence deployment.

Integrate Business and IT Needs with a Competency Center that Targets User Adoption

Cognos competency centers help maximize the efficiency, use, and quality of business intelligence across all lines of the organization. The gap between business and IT users is addressed by building a BICC that includes both business and IT experts. The Cognos BICC approach leads to business intelligence deployments that are more successful than those that are rolled out without the same forethought. These deployments deliver more value, at a lower cost, in less time. Cognos BICCs work to drive end user adoption and ensure the success of your investment in business intelligence software. The superior user adoption rate associated with a BICC results in a single version of the truth that is both available and recognized across the entire enterprise. With Cognos competency centers, the deployment of business intelligence becomes a predictable, repeatable, and dependable process for better business decisions.

Learn more about the Cognos approach to building BICCs.